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Systems Management with System Centre Configuration Manager or SMS 2003.

Are you managing 100's of PC's and can't keep up rolling out new software or security patches? Can't get to grips with remote assistance in Vista or XP? Do your support staff have any tools for remote control of PC's? Find out how Systems Centre Configuration Manager and Cardium can help you through these troubled waters.

 
 

System Centre Configuration Manager, SMS 2003, SMS 2.0, SMS 1.2, Wise Installer and MSI technology

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In today's distributed computing environment, supporting end users in either remote offices or large buildings can be a major headache.

With System Centre or SMS 2003 deployed to a Windows 2003 domain and where advanced security is enabled, the requirements to get SMS to work in this environment is very complex and needs considerations regarding the deployment of IIS, adding servers to the local administrators group (this could be on domain controllers if this is acting as a secondary site), integrating with Windows Group Policies and the major headache our customers have are the security requirements to implement management points at remote locations. As Cardium already has significant experience in this area the business benefit for our customers is the time to deployment which is significantly reduced as opposed to implementing this in house.

Having implemented SMS 2003 to help support one of our customers that has out-sourced their IT to us, we have real knowledge and understanding of the patch management process required to manage security patches to desktops and servers.

Cardium Solutions have extensive experience in designing and deploying Systems Management Software, including System Centre, SMS 2003 and SMS 2.0. We have designed and implemented an SMS system to support 100 users in a single location through to an SMS system to support 2000 users in 350 locations.

Some of the options available in migrating SMS 2.0 to SMS 2003 are:-

We can perform either of the following types of deployment for you:-

Design, implement and rollout (total solution). The ongoing support is performed by members of your own IT support staff. During the design and implementation, your IT support team are mentored by Cardium Solutions consultants to ensure that knowledge transfer is passed onto the team.

Design, initial implementation, initial rollout. Cardium solutions will perform a total design but only a subset of the implementation and rollout performing knowledge transfer (mentoring), to your IT team. Having performed the initial implementation with a Cardium consultant, the IT team, carry on with the implementation with support from the Cardium Solutions consultants as and when necessary. This helps to keep down the costs of deploying Microsoft System Centre and also ensures that a thorough understanding of the system is gained by the IT team. Cardium Solutions consultants are committed to ensuring that the Microsoft System Centre design is correct for your environment. Ensuring the design is right is an area where most Microsoft System Centre installations fail.

By using Cardium Solutions as mentors, the actual time to deploy Microsoft System Centre can be reduced significantly and the IT team get "on the job training". This is (providing that the IT team have a basic understanding of Microsoft System Centre), a much better way of training your staff as they receive training tailored exactly to your requirements. This can include the use of Microsoft System Centre installer and Wise installer, which is only touched on in most Microsoft System Centre courses.

Cardium Solutions has extensive knowledge of Wise Package Studio Scripts, and have developed Wise Package Studio scripts to distribute both Microsoft and none Microsoft Applications. Additionally we have experience of developing scripts to support Windows 2003 and Windows XP or Vista and using the Microsoft Installer Service to deliver a desired state desktop using WISE MSI packaging tools. These can be distributed either natively with Windows 2003 group policy objects, or by Microsoft System Centre and the MSI technology gets around all the previous headaches of installing applications with administrative rights and applying user configurations for the user. The installer service will manage this for you and is a very powerful tool. If you require more information regarding MSI and desired state desktops and how Cardium can help you deliver this please contact us here

Cardium Solutions can provide tailored training/mentoring on SMS Administration and software installation scripts using Wise Package Studio.

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